Privacy Policy
Effective Date: 25/02/2026
Entity: BettaLearn Pty Ltd | Location: Sydney, Australia
1. Introduction
BettaLearn Pty Ltd ("BettaLearn", "we", "us", "our") respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws in Australia, the United States, Canada, the United Kingdom, and New Zealand.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the BettaLearn platform ("Platform").
By using the Platform, you agree to the practices described in this Privacy Policy.
2. Who This Policy Applies To
This Policy applies to:
- Parents and Guardians
- Students (profiles created and managed by Parents/Guardians)
- Educators
- Visitors to our website
3. Information We Collect
3.1 Information You Provide
We may collect:
- Full name
- Email address
- Username
- Profile information
- Student profile details (managed by Parent/Guardian)
- Payment details (processed securely via third-party providers)
- Uploaded content (posts, images, comments, stories, event details)
- Communications between users
Parents are responsible for information submitted on behalf of Students.
3.2 Automatically Collected Information
We may automatically collect:
- IP address
- Device information
- Browser type
- Usage activity
- Log data
- Cookie data
3.3 Payment Information
Payments are processed through secure third-party processors such as:
- Stripe
- PayPal (when introduced)
We do not store full credit card details.
4. Children’s Privacy
BettaLearn allows Student profiles from age 7.
In compliance with:
- COPPA (USA)
- UK Age Appropriate Design Code
- PIPEDA (Canada)
- Australian Privacy Act
We require:
- Verifiable parental consent
- Parent-controlled Student accounts
- Limited public visibility by default
- Safety-focused profile display settings
We do not knowingly collect personal information directly from children without parental consent.
Parents may review, update, or delete Student information at any time.
5. How We Use Personal Information
We use personal information to:
- Provide and operate the Platform
- Facilitate connections between Parents and Educators
- Process subscriptions
- Improve platform functionality
- Monitor safety and compliance
- Respond to user inquiries
- Send service-related communications
- Prevent fraud or misuse
We do not sell personal information.
6. Legal Basis for Processing (UK & GDPR Regions)
Where applicable, we rely on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate interests (platform security and improvement)
7. Sharing of Information
We may share information:
- With payment processors (Stripe, PayPal)
- With cloud hosting providers
- If required by law
- To enforce our Terms
- To protect safety
We do not sell or rent personal information.
8. Cross-Border Data Transfers
Because BettaLearn operates internationally, data may be stored or processed outside your country of residence, including in Australia and other jurisdictions.
We take reasonable steps to ensure appropriate safeguards are in place.
9. Data Retention
We retain personal information:
- For as long as accounts remain active
- As required for legal compliance
- For legitimate business purposes
Parents may request deletion of Student data.
Deleted accounts may be retained for legal or fraud prevention purposes.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no internet transmission acknowledges 100% security.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain uses
- Withdraw consent
- Lodge a complaint with a regulator
Australian users may contact the Office of the Australian Information Commissioner (OAIC).
UK users may contact the Information Commissioner’s Office (ICO).
12. Cookies & Tracking
We use cookies and similar technologies to:
- Improve user experience
- Analyse platform usage
- Maintain session security
Full details are outlined in our Cookie Policy.
13. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy periodically.
We will notify users of significant changes.
Continued use of the Platform constitutes acceptance.
15. Contact Us
Contact BettaLearn Pty Ltd at:
Sydney, Australia
Email: info@bettalearn.com