🛡️Child Safety & Safeguarding Policy
Effective Date: 25/02/2026
Entity: BettaLearn Pty Ltd | Location: Sydney, Australia
1. Purpose
BettaLearn Pty Ltd ("BettaLearn", "we", "us", "our") is committed to maintaining a safe online environment for all users, particularly Students.
This Child Safety & Safeguarding Policy outlines the measures we take to protect children using the BettaLearn platform ("Platform") and the responsibilities of Parents, Guardians, and Educators.
2. Scope
This Policy applies to:
- Student profiles (minimum age 7)
- Parent and Guardian accounts
- Educator accounts
- All interactions occurring on the Platform
3. Core Safeguarding Principles
BettaLearn is guided by the following principles:
- Child safety is paramount.
- Parents retain primary control over Student accounts.
- Harmful behaviour will not be tolerated.
- Reports of unsafe conduct are treated seriously and acted upon promptly.
- We cooperate with law enforcement where required.
4. Account Structure & Safety Design
To enhance protection:
- Only Parents or Guardians may create Student accounts.
- Student accounts are fully controlled and managed by Parents.
- Parents may switch into Student profiles.
- Student first names are partially masked by default (initial only).
- Full names are visible only after mutual following.
- Private messaging functionality (if introduced) will include safety controls.
5. Prohibited Conduct
The following conduct is strictly prohibited:
- Grooming or attempting to establish inappropriate relationships with a child
- Sexual content involving minors
- Bullying or harassment
- Threats or intimidation
- Sharing personal contact details with minors for off-platform contact
- Encouraging harmful behaviour
- Impersonation
- Exploitation of any kind
Any violation may result in immediate termination and referral to authorities.
6. Reporting & Response
6.1 Reporting Mechanisms
Users may report:
- Inappropriate content
- Suspicious behaviour
- Safety concerns
Reports may be submitted through platform reporting tools or by contacting our safety email.
6.2 Response Process
Upon receiving a report, BettaLearn may:
- Temporarily restrict accounts
- Remove content
- Suspend or terminate users
- Escalate to law enforcement where legally required
- Notify affected Parents where appropriate
We aim to review reports promptly, though response times may vary.
7. Content Moderation
BettaLearn intends to actively moderate content. However, moderation may also rely on user reports.
We reserve the right to remove any content that we consider harmful, inappropriate, or unsafe.
8. Educator Safeguards
Educators must:
- Be at least 16 years old
- Conduct themselves professionally
- Avoid inappropriate communication with Students
- Respect parental boundaries
- Not request off-platform contact with minors without parental involvement
BettaLearn does not independently verify educator qualifications or age unless explicitly stated.
Parents are responsible for conducting due diligence before engaging services.
9. Parental Responsibilities
Parents and Guardians agree to:
- Monitor Student activity
- Supervise online interactions
- Ensure compliance with local homeschooling regulations
- Immediately report safety concerns
- Educate Students about safe online behaviour
10. Data Protection for Children
We:
- Require parental consent for Student accounts
- Limit public visibility by default
- Minimise data collection
- Provide deletion functionality
- Allow Parents to review and modify Student data
11. Cooperation with Authorities
BettaLearn may disclose information to:
- Law enforcement
- Child protection agencies
- Regulatory authorities
Where we believe a child may be at risk or where legally required.
12. Zero-Tolerance Policy
BettaLearn has zero tolerance for:
- Child exploitation
- Grooming
- Abuse
- Harassment of minors
Accounts engaging in such behaviour may be permanently banned without notice.
13. Policy Updates
We may update this Policy to reflect legal requirements or improvements to safety practices.
Continued use of the Platform constitutes acceptance of any updates.
14. Contact
Contact BettaLearn Pty Ltd at:
Sydney, Australia
Email: info@bettalearn.com